FAQ

To help you understand what we do and clear up any doubts

1.1 How does Zankyou work?

Zankyou works in three simple steps:

1. You create your own wedding web page and easily build your gift list.

2. Guests visit your website via a web address provided by Zankyou. Through this page they can offer you gifts, learn useful things about the wedding, or even share pictures and comments with other guests.

3. You can request a money transfer to a bank account of your choice when you start receiving gifts. You will receive the cash equivalent of your guests' contribution to your gift list and you can use this money as you please.

1.2 What type of people was Zankyou created for?

Zankyou provides this service to all couples without exception. Zankyou is the best wedding gift list service for couples who don’t need to fill up their homes with physical gifts.

1.3 What are the advantages of creating your gift list at Zankyou?

You will receive directly and immediately the contributions from your guests into your PayPal Account.

1.4 What are the advantages of creating your wedding web page at Zankyou?

Zankyou lets you create a personal web page for your wedding in a simple and easy way. It reserves a personal web address for you and through this address your guests can check out all the information related to the wedding (itinerary, directions with maps and photos, etc), take part in the forum, exchange photos related to the wedding, and much more.

Your personal web page will not have any advertising on it and you’ll be able to use it as you please.

1.5 How much does it cost?

The only fee we charge is for the handling of gift contributions (Point-of-Sale and administrative costs). Option 1: Our Preferential Wedding List option which costs £39 reduces the fees to 2% of the amount contributed plus a £0.50 transaction fee. Option 2: Our standard fees are 2.4% of the amount contributed plus a £0.85 transaction fee.

This fee is paid for by the couple but they can, however, choose to let their guests pay for the fee instead. With the latter option, the fee is added to the final amount when guests pay for their gifts. If this option is selected the couple will not actually have to pay anything for Zankyou’s services.

You can make three transfers to your bank account free of charge. Should you need additional transfers you will be charged £4.75 per transfer.

Zankyou’s rates are the lowest on the market, and you won’t find any asterisks or fine print. Transparency is one of our priorities.

1.6 How does Zankyou manage to provide such services for free?

Zankyou is the most popular wedding gift list in Europe. With more than 1 million unique users and 5 million page visits per month, Zankyou’s revenues are mainly derived from advertising, allowing Zankyou’s wedding list service rates to remain low.

1.7 Is Zankyou’s structure sound and can you guarantee my money will be safe?

Zankyou was created in 2007 following the wedding of one of its founders.

We created Zankyou after having learned through our own experiences that there was no gift list and wedding website service that adapted to the needs of our generation; we get married later, we’ve often lived together already and we frequently have guests coming from abroad.

Today, Zankyou offers its services in a range of European countries as well as in the USA and Latin America, and in nine different languages (English, French, Spanish, Italian, Portuguese, German, Dutch, Polish and Russian).

To date, more than 100,000 couples have created their wedding website through Zankyou, over 500,000 gifts have been given via Zankyou wedding lists and every month more than 5 million people use the website, with an average of 14 million page visits per month.

Zankyou was selected as one of the top 5 websites worldwide (and the number 1 in Europe) for event planning by the U.S. web 2.0 specialist Feedmyapp.

Zankyou works with "Société Générale" for the management of the gift lists. All payments secured by Thawte® SSL 256 bit encryption.

Do you have another question?

Or call us on 0845-8677856